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First Floor, Atwell Arcade

3 Cantonment Street, Fremantle

(08) 9336 2228

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© 2018 by Fremantle Maritime Simulation Centre

Our Privacy Policy

Fremantle Maritime Simulation Centre Pty Ltd - ACN 128 126 492 - ABN 261 281 264 92 - MaritimeSimulation.com.au

What Information We Collect
 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet and your country & city of origin. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We may collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews and recommendations.

 

How We Collect Information
 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below only. We also collect data through an analytics software service for the reasons stated below.

 

Why We Collect Information
 

We collect such Non-personal and Personal Information for the following purposes:

 

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

How We Store, Use, Share and Disclose Information
 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

Our company also uses Google Analytics to source, store and export non-personal data for the purpose of improving our services provided and expanding our reach. You can read Google Analytics Data Processing Terms here.

 

How We Communicate With You
 

We may contact you to notify you regarding your account, in response to an enquiry, to resolve a dispute, to collect fees or monies owed, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

 

Use of Cookies
 

Our company uses cookies. Below is a table to view which cookies are implemented on our site:

 

Cookie name                                         Life span                                                     Purpose

 

 svSession                                              Permanent                        Creates activities and BI

hs                                                           Session                                                        Security

incap_ses_${Proxy-ID}_${Site-ID}      Session                                                        Security

incap_visid_${Proxy-ID}_${Site-ID}    Session                                                        Security

nlbi_{ID}                                                Persistent cookie                                        Security

XSRF-TOKEN                                        Persistent cookie                                        Security

smSession                                            Two weeks Identify          logged in site members

backPageId                                           Session                          Remember Previous Page

 

Withdrawing Consent
 

f you don’t want us to process your data anymore, please contact us at manager@maritimesimulation.com.au or send us mail to: P.O. Box426 Fremantle, WA 6959.

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Our Privacy Policy